Rates and Returns
All standard orders are packed and shipped within 2-3 business days. Orders from new catalog releases are packed and shipped within one working week.
For domestic Canadian shipping, we currently offer a tracked flat rate of $10* on standard sized orders.
For US shipping, we currently offer a tracked flat rate of $20* on standard sized orders.
For International shipping, we currently offer a standard untracked flat rate of $26* on standard sized orders.
For additional tracked shipping, the flat rate fee will be $56*.
Sets and extremely large volumes will carry unique shipping charges outside of the flat rate.
For multiple orders, we do combine shipping to save on additional fees, please contact us directly for a quote, as the algorithms on the site seems to have difficulty combining multiple items.
For additional insurance coverage beyond the standard $100*, or any other shipment requests, please contact us.
If you have any inquiries or concerns about shipping, please don't hesitate to reach out.
*Rates are in CAD
Returns are accepted within 10 days of receiving your purchase if the order is not as described. When returning any order or item, please contact us first, whether by email or phone.
All returns must be securely packed, shipped, and potentially insured, similar to how they were received, and mailed back by registered mail.